Contact Us

We are here to help you preserve the memory of your loved ones. Please reach out with any questions or support needs.

Frequently Asked Questions

Can I upload multiple photos?

Currently, memorials are limited to one primary photo tribute to keep the layout cohesive.

How do I edit my pet's obituary?

You can manage or update your memorials at any time by contacting our care team at pawsupport@pawprints.icu.

How long will the memorial remain active?

Your tributes are intended to be permanent, celestial archives. They will remain hosted safely as long as Paw Prints is active.

Support Hours

Monday - Friday: 9:00 AM – 9:00 PM EST
Saturday: 10:00 AM – 10:00 PM EST
Sunday: 12:00 PM – 6:00 PM EST
We typically respond to all inquiries within 24 hours.